Booking & Cancellation Policy

Everything you need to know before and after you book with us

Reservation Confirmation

  • All bookings are subject to availability and confirmation by our reservation team.
  • Confirmation of your reservation will be sent via email upon receipt of the required payment or deposit.

Payment

  • Full payment or a deposit, as specified in the booking details, is required to secure your reservation.
  • Accepted forms of payment include credit/debit cards, bank transfers, or other methods specified during the booking process.
  • Failure to complete payment within the specified timeframe may result in cancellation of the reservation.

Cancellation & Amendment

  • Cancellation and amendment policies vary depending on the specific package, accommodation, or service booked.
  • Please refer to the cancellation and amendment terms stated in your booking confirmation for details.
  • Requests for cancellations or amendments must be submitted in writing via email or through our official communication channels.
  • Changes are subject to availability and may incur additional charges or penalties.

Refunds

  • Refund eligibility is determined by the policy tied to your booking.
  • Refunds, if applicable, will be issued using the original method of payment.
  • Processing times may vary; allow 4โ€“12 weeks depending on your provider and bank.

No-Show Policy

  • No-shows (failure to arrive without notice) will be charged the full booking amount.
  • No refunds are issued for no-shows.

Travel Insurance

  • We strongly recommend purchasing comprehensive travel insurance to cover cancellations, emergencies, and delays.

Room Description & Occupancy

  • Room descriptions, sizes, and occupancy are based on information provided by our partners.
  • Details may change based on updates by the provider and may not always be 100% accurate.

Force Majeure

  • We are not liable for delays or failure to perform due to events outside our control (natural disasters, unrest, etc.).

Additional Terms

  • Additional terms may apply to certain services or offers. These will be shared during the booking process.

Contact Information

Acceptance of Terms

By making a reservation with Skyrise Travels, you confirm that you have read, understood, and agree to abide by the policies outlined on this page.

Last updated: May 2026  ยท  Browse Tours